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  • Q:What's the color of your products? 2017 - 10 - 19
    A: Different samples are featuring with different colors.
  • Q: How long we could get the goods after placing order? 2017 - 10 - 19
    A: We usually need 7 days to produce the product after receiving the payment.After the production the goods will arrive at your table in 7 days through DHL for European clients.  For clients from North America, the good will arrive at your desks in 15 days through Fedex.  For clients from Asia, Australia and New Zealand, the goods will arrive at your tables in 12 days through Fedex or EMS.
  • Q: What about the shipping methods? 2017 - 10 - 19
    A:For urgent and light weight order, FedEx, DHL, EMS are available; and for heavy weight, we offer consumers the methods to deliver the goods by air or by sea.
  • Q: How do you treat quality complaint? 2017 - 10 - 19
    A: Based on strictly quality control system ,unqualified material will not be released to customer.In case any quality issue is confirmed to be caused by us ,we will replace the goods or refund all your payment immediately .
  • Q: What if I found there are some problem with my order? 2017 - 10 - 19
    A: Please kindly check the package after the product is arrived .Please refuse to receive the order if the package is broken and get back to us at once. If you got wrong products/quality problem /short quantity, please also tell us immediatly .Please note that you need to send us pictures of the condemned goods,and we will replace or refund accordingly.
  • Q: What other products can OHI supply? 2017 - 10 - 19
    A:OHI provide: Acidity Regulators, Antioxidants, Colorants, Emulsifiers, Enzyme Preparations, Flavoring Agents, Nutrition Enhancers, Preservatives, Stabilizers, Sweeteners, Thickeners and other food additives.
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Contact Us:
Phone: 86 731-82739228
Company Address: A301, 1st building, 188# Huanbao Rd.,Changsha 410016, P.R. China
   
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